customers say it best

  • We purchased a Titan Nailer from Pallet Machinery Group last year and have been nothing but impressed with the machine. From the quality of the build and the custom options we ordered, to the exceptional customer service and after-sales support, the entire experience has exceeded our expectations. The Titan Nailer has improved our efficiency and reliability, and Pallet Machinery Group has proven to be a partner we can trust.

  • I've had the pleasure of doing business with Pallet Machinery group for over 25 years, and have been exceptionally pleased throughout that time. Greg is a master in the industry, and he built an incredible organization which has been instrumental in the success of our business by providing top-quality equipment, innovative solutions, and invaluable advice.

    Today, Doug, Wayland and rest of the PMG team are continuing Greg's legacy of integrity, innovation, and overall excellence. They are among the most reliable, innovative and responsive professionals in the industry.

    Kudos to PMG for a job consistently well done!

  • It's been a pleasure working with Pallet Machinery Group. We have acquired great equipment for our operation with their assistance and knowledge of the industry machinery. The transactions have been easy and quick! We look forward to more machinery purchases in the future.

  • Pallet Machinery Group has provided exceptional parts, service, and friendship to Quality Pallet for over 20 years. We have purchased several upgrade kits for our Nailers that have performed exceptionally well. Their expertise and quality of services delivered has helped our business to grow and run very efficiently, enabling us to be profitable and to grow in a competitive market. We look forward to working with PMG in the future.

  • Zack was pleasure to work with buying the Meadows Sawmill down in Shady Grove, George. He was immediately communicating back-and-forth with me and the owner and the service technicians at the sawmill getting me the information I was inquiring about regarding the used Sawmill. He also was quick contacting the owner of the Sawmill with a price I suggested that I would be willing to pay and got back right with me telling me that even it was way lower than what the owner wanted, he wanted to move the equipment and agreed to the price. Zack van worked with me, organizing the freight, helping me choose which option would be best for hauling the equipment back to my yard in Doswell, Virginia. He negotiate a discount for the second truck needed to haul all the equipment that they couldn’t fit on the first tractor trailer. Zack is a ex Navy veteran as I am and I feel like we became friends through the process sharing stories. I look forward to doing business with them again.

  • Our experience working with Pallet Machinery Group has been excellent across the board. The quality of the equipment we have purchased has consistently met our high expectations, providing reliable performance for our operations. Furthermore, the level of customer service and support we have received—from the initial inquiry to ongoing maintenance—has been exceptional. The team is knowledgeable, responsive, and truly committed to our success.

    We highly recommend Pallet Machinery Group to anyone looking for superior equipment and partnership.

  • Pallet Machinery Group has been an exceptional partner for H&H Wood Products. They guided us through the purchase of our new pallet machine and were instrumental in helping design a cutting line that significantly increased our production capacity. Their team also completed a detailed building scan that played a major role in engineering a more efficient production flow, ultimately creating additional space for future equipment.

    Their support, expertise, and professionalism have been outstanding every step of the way, and I highly recommend them to any company looking to improve or expand their operations.

  • Upgrading our Turbo 505 with PMG’s LZ2000 Electrical Upgrade Kit has been one of the best decisions we’ve made for our operation. The machine is running smoother, more consistently, and the new interface has made it incredibly easy for my team to use and train on. What really set the experience apart was PMG’s customer service. They were responsive, involved, and committed to making sure the upgrade delivered exactly what we needed. Overall, the upgrade and support we received have made a real impact on our business.

  • In 2019 we updated a Viking Turbo that was built in 1992. PMG was able to bring the machine back to life! The mechanical and electrical upgrade were all done in our shop and gained an instant 60% increase in productivity. It was amazing the difference seen in the machine after the updated electrical controls were installed. If you have an older Viking Turbo machine that has slowed down over the years, I would strongly recommend having PMG come to your place and give it a “new life”!

  • Pallet Lumber and Supply has been working together with PMG for almost 2 years. PMG performed an electrical upgrade to our 1994 Viking Turbo 505 which was completely not operational when it arrived in our plant. Through this upgrade, we were able to get online for less than half the cost of a new machine. This upgrade enabled us to increase our daily output by 100%. While onsite PMG made a pitch to have us purchase an M2L stacker. It made a large impact towards increasing our production. We were able to have the stacker come online during COVID and was instrumental in keeping up with production during a difficult time to retain employees. We recently purchased an LZ2000. It was everything it was sold to be, the workmanship was done very well. I have found PMG and their team to be an important part of our business and would highly recommend them to anyone regardless of your size.

  • Without Question, the M2L Stacker has increased our output and reduced our labor!

  • Very happy with the products and service from PMG’s Cody and Austin. They were great to work with on the upgrade work. Service support has also been great to deal with — if we had any questions or needed help, they were right there. We would highly recommend PMG for machine upgrades.

  • “In 2020 we noticed the need to start looking for the right company to partner with and find automation solutions that would work for us. We contacted PMG to inquire about the M2L stackers they were selling. From the start of the sale to the end PMG made the process very easy. Leading up to the machine's arrival we were a little nervous about how hard the installation would be since we had never run one of these types of machines before. In less than 24 hours the machine was installed and operating. We installed our first bottom up stacker behind our double head notcher and from day one it has been a success for us on managing and controlling labor better. This machine is one of the only machines in the facility that can continuously operate without issues and minimal operator input. Once you have the M2L setup and dialed in the machine will practically run itself. “

  • “PMG has been a long-time, trusted partner for Pallet Service & Grove Lumber. Our shared commitment to a relationship-based approach to doing business is something we value a great deal. The team at PMG is always working to innovate, problem solve and support us. Their growing capabilities and ongoing commitment to excellence in the products, service and support they offer is very apparent. All of that said, they are a fun-loving, honest and hardworking team that is great to do business with!”

  • “I just want to start off by saying how wonderful it is to work with Wayland and his staff at Pallet Machinery Group. They have always been open and honest and very knowledgeable on the equipment they have sold us throughout the years. Both from the sawmill side and pallet side, both new and used, they have always treated us in a timely and professional manner. I believe their past service will allow us to work together in our future plans. Thank you again Pallet Machinery Group.”

  • "We sold our Champion QC306 through PMG and the process was extremely easy! Their network of buyers allowed us to sell our machine much faster than we anticipated. A buyer was flying out a couple of days after we listed the machine for sale... a few days after that it was out of our facility. PMG's staff had great communication throughout the whole process."

  • “We began our company in 1981, Pallet Machinery Group has been the backbone of our growth. Since partnering with PMG we have achieved production daily. The employees are able to understand the controls and operation of the system. There has been less downtime, but when it happens the customer service is quick to respond and the technician’s knowledge of the machinery is exceptional. We are very pleased with the product and excellent customer service!”

  • “The Pallet Machinery upgrade was an investment with return. We upgraded a duomatic in Jan 2017 and since then have achieved production rates on par with the turbo. More recently we brought in a used duo max and without any hesitation put the upgrade on that machine. That machine was up and running in no time. The system works. The controls are intuitive and our operators quickly grasped the logic. We’re also very satisfied with the customer service we’ve received from our contacts at Pallet Machinery. When issues arise (which in our case have been minimal) we get very prompt responses from Pallet Machinery. They know the machines, the computer and they can troubleshoot. Downtime has been virtually non-existent. We trust Pallet Machinery Group. I highly recommend the upgrade. Money well spent.”

  • “Pallet Machinery Group continues to develop improved products for the market which allow us to improve our manufacturing operations. This aspect of the company along with their support and service after the sale is why we continue to grow our business with PMG.”

  • “Thank God for the M2L and the KA Notcher. Sawmills around here are not cutting because of people out sick and the only way we can keep up with orders is by cutting our own wood. I can’t imagine what we would do without it!”

  • “Since the purchase of our first HY400 in 2016, this resaw has been the work horse of our operation. We were using only bandsaws prior to the HY400 and we struggled with keeping up with our own nailing machines. If we tried to push the bandsaws any faster, we dealt with thick and thin lumber along with sawdust and bearding on the lumber. The HY400’s dependability, sawing speed and cut accuracy have been instrumental to the growth of our company in both the precut market and our own pallet business. Our sales have more than doubled in 4 years, largely in part with the addition of this saw. We are now awaiting our second HY400, designed to cut random-width boards, to increase and expand our sawing capabilities for the precut markets. With the expertise of Pallet Machinery Group and the dependability of AIT Equipment, we can rest easy knowing we have a strong and secure future in the Wooden Pallet Industry!”